The Calls phase is your inbox for every recording. Three sub-views (All / Upcoming / Completed) and three recording kinds (Demo / Qualifying Call / Meeting).Documentation Index
Fetch the complete documentation index at: https://docs.trailercast.io/llms.txt
Use this file to discover all available pages before exploring further.
The Calls inbox
Calls in the left nav. Three sub-views:| View | What’s in it |
|---|---|
| All | Everything |
| Upcoming | Bots scheduled but not yet recorded |
| Completed | Done, processed, ready to review |
Upcoming calls
Bots scheduled by your calendar integration land here. Default view is List (toggle to Calendar if you prefer).Actions on an upcoming bot
Open the kebab menu (⋯) on any upcoming row:Reclassify
Change the recording kind (Demo / Qualifying / Meeting) before the meeting starts. Determines which pipeline runs.
Don't record
Cancels the bot before the meeting. Available to bot owner + Global Admin.
Mark private
Flags the recording so only the owner + Global Admin can see it once it processes. Available to Global Admin only.
Call detail page
Click any completed call to drill into a detail page that mirrors the trailer review page but adapted for calls.Layout
- Wide video player on the left
- Color-coded topic chapter strip directly under (from the AI’s topic extraction)
- Talk-time visualization (who spoke when)
- Right rail tabs: Summary · Topics · Transcript · Comments · Ask Winter
Tabs
- Summary
- Topics
- Transcript
- Comments
- Ask Winter
For qualifying calls: structured breakdown, pain points, decision criteria, qualification verdict, next steps.For meetings: generic key takeaways + action items.
Keyboard shortcuts
Same as the trailer review page.[ and ] to jump between topic chapters.
Reclassifying a call
Sometimes the auto-classification is wrong (a “demo” that turned out to be discovery, a “meeting” that was actually a qualifying call). Fix it:Don’t record / Mark private
Don’t record (on Upcoming bots)
Cancels the bot, the meeting still happens, it just doesn’t get recorded. Available to the bot owner and Global Admin.Mark private (on completed recordings)
Hides the recording from everyone except the owner and the Global Admin. Useful for sensitive conversations (HR, legal, internal strategy). A private recording is invisible in:- The Calls inbox (for non-owners)
- The Library
- Universal search results
- Any team-level reports
The three recording kinds explained
| Kind | Pipeline | What you get |
|---|---|---|
| Demo | Full | Trailer + transcript + moments + summary + deal brief |
| Qualifying Call | Lite | Transcript + topic-extracted summary, no trailer (turn into Buyer Space) |
| Meeting | Generic | Transcript + key takeaways + action items, no trailer |
What’s NOT in Calls
Calls is for anything recorded by a bot or uploaded as a recording. It’s NOT:- Your CRM activity log (that lives elsewhere if you’ve integrated)
- A list of upcoming meetings without bots scheduled (those live in your calendar tool)
- A list of email threads (those are in Conversations)