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Coaching is rolling out gradually. If you don’t see a Coaching item in your sidebar yet, it isn’t enabled for your workspace — QBR Briefs appear as a Dashboards tab in the meantime.
Dashboards answers “how are the deals doing?” — Coaching answers “how is this person selling?” It has two sub-tabs.

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Call habits

Per-rep conversation metrics, computed from your recorded calls:
  • Talk ratio — your share of the speaking time, with a trend against your own recent average. On discovery calls, staying under roughly half the airtime is the healthy zone; the tile flags high ratios.
  • Longest monologue — the longest stretch you spoke without a real pause from the other side. Great for spotting the eight-minute demo ramble nobody remembers giving.
  • Question rate — questions asked per 10 minutes of your talk time. A rough but honest proxy for how much discovering you’re actually doing.

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Who is “you” on a call?

On bot-recorded calls, TrailerCast identifies you automatically from the meeting platform’s participant names. On older or manually uploaded recordings it may ask “which speaker is you?” — one click, and it also fixes the speaker labels on that call’s review page. Coaching never guesses: a call where you can’t be identified is listed separately rather than silently miscounted.

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Who can see what

Everyone sees their own habits. Team-wide views require the team-reports permission — typically managers and admins.

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QBR Briefs

The AI-generated quarterly rollup — closed-won and closed-lost lessons, pipeline by stage, at-risk deals, talking points, and the hard questions your manager will ask. Lives here as the second Coaching sub-tab. Full guide: QBR Briefs.

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Thin data is expected at first

Habits need calls with usable speaker separation — bot-recorded calls are the gold standard. If your workspace has only a handful of recordings, expect thin stats rather than judgments: the metrics get sharper with every recorded call.